Effective Date: October 1, 2026
Welcome to DoorBot (the "Service"), operated by DoorBot ("we," "us," or "our"). By accessing or using the Service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
You must be at least 18 years of age or the age of majority in your jurisdiction (whichever is greater) to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us promptly of any unauthorized use of your account.
DoorBot provides pricing, quoting and field-reference tools for garage and overhead door companies. Pricing features include a shop rate calculator, a price book, quote building and customer quote pages. Field-reference features include manufacturer documentation, technical calculators, troubleshooting guides and procedures. Field-reference content is a supplementary reference only and does not replace manufacturer instructions, applicable codes, or professional training.
DoorBot calculates suggested prices from the costs, wages, hours, markups and other numbers that you enter, together with default starting values (such as typical part costs and task times) that you can change. Suggested prices, margins and rates are estimates for your information, not financial, tax, accounting or legal advice. You alone decide what to charge your customers, and you are responsible for reviewing every price and quote before you use it.
DoorBot does not collect, share or combine the prices of different companies, and you agree not to use the Service to coordinate prices with competitors.
A company account is controlled by its owner. The owner and any Office users they invite can manage pricing, team members and billing. Tech users can build and send quotes. The owner is responsible for the activity of everyone invited to the company.
When you enter information about your own customers (for example, a homeowner's name, address, phone number or email in a quote), you are responsible for having the right to collect it and share it with us, and for telling your customers how you use it. We process that information only to provide the Service to you, as described in our Privacy Policy.
New companies receive a free trial of paid features without providing a payment card. When the trial ends, paid features stop until you subscribe; your data is kept. Subscriptions are billed monthly in advance, in Canadian or US dollars, through our payment processor, Stripe, and renew automatically until cancelled. Applicable taxes are added where required.
You can cancel at any time from the Billing page. Cancellation takes effect at the end of the current billing period, and fees already paid are not refunded except where required by law or as set out in Section 12. We may change subscription prices with at least thirty (30) days' notice; the change applies from your next billing period after the notice period.
The free shop rate check and the field-reference tools remain available without a subscription.
You agree not to:
When you submit feedback, error reports, pricing data, quotes, logos or other content through the Service ("User Content"), you keep ownership of it and grant us a non-exclusive, royalty-free, worldwide licence to host, use, reproduce, and modify that content as needed to provide and improve the Service. We will not share your pricing data with other users or companies. You represent that you own or have the right to submit any User Content and that it does not violate any third-party rights.
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable at our sole discretion.
If you delete your account, we may retain User Content in anonymized form for the purpose of ongoing service improvement. Identifiable User Content will be deleted in accordance with our Privacy Policy.
All content, features, and functionality of the Service (excluding User Content and third-party manufacturer materials) are owned by us and protected by copyright, trademark, and other intellectual property laws. Manufacturer documents and trademarks remain the property of their respective owners and are provided for reference purposes only.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any information provided through the Service (including technical specifications, calculations, procedures, or troubleshooting guidance) is accurate, complete, or current. Technical information may contain errors or become outdated. Always verify critical measurements, specifications, and procedures against manufacturer documentation and applicable building codes before performing any work.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS (CAD $100.00), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless DoorBot and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.
Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is available within the Service and at our website. By using the Service, you acknowledge that you have read and understood the Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Informal Resolution. Before initiating any formal dispute resolution process, you agree to contact us through the feedback form within the Service to attempt to resolve the dispute informally. We will make good-faith efforts to resolve any dispute within thirty (30) days of receiving your notice.
Small Claims. Either party may bring an individual action in the Provincial Court of Alberta (Civil Division) for claims within that court’s jurisdictional limit, without first engaging in arbitration.
Arbitration. If informal resolution and small claims court are not applicable, disputes shall be submitted to binding arbitration administered by the ADR Institute of Alberta in accordance with its arbitration rules, conducted in the City of Edmonton, Province of Alberta. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
Individual Basis. To the extent permitted by applicable law, disputes shall be resolved on an individual basis and not as part of any class, consolidated, or representative action.
We may suspend or terminate your access to the Service for violation of these Terms or for any other reason, with reasonable notice where practicable. In cases of serious violations (including fraud, abuse, or illegal activity), we may terminate access immediately without notice.
Upon termination or account deletion, you may request a copy of your personal data for a period of thirty (30) days following termination, after which your personal data will be deleted in accordance with our Privacy Policy.
If the Service includes paid features and your account is terminated without cause, any prepaid fees for the unused portion of the subscription term will be refunded on a pro-rata basis.
Sections 7, 8, 9, 11, and 15 survive termination.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through the Service or by email at least fourteen (14) days before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and DoorBot regarding the Service and supersede all prior agreements, understandings, and communications.
If you have questions about these Terms, please use the feedback form within the Service or contact us at:
doorbot.app admin@doorbot.app